Tracking your orders
Using your store · ≈ 1 min · For your team
This video is in production — the summary below covers what it will show.
Every order you have placed, in one list — with status, tracking links once shipped, and one-click receipts. Made on demand means production takes a few days before shipping; that is normal.
What this video covers
- ✓ Where to find order status and what each status means
- ✓ Getting your tracking link and receipt
- ✓ Finishing a payment that did not go through
Up next
Your profile, addresses & cards
Keep your shipping address current — orders and gifts use it — and manage your saved card and display currency in one place. Set it once, forget it.
More in “Using your store”
Sign in without a password
≈ 45 secSign in to your swag store with the account you already use at work — Google, Microsoft, or your company SSO — or get a magic link by email. There are no passwords to remember, because none exist.
Finding the right item
≈ 1 minYour store is curated by your company, and everything in it ships near you. Browse by category, search as you type, and filter down to exactly the hoodie you came for.
Colors, sizes & variants
≈ 1 minEvery product page works the same way: pick a color and watch the preview update, pick a size, and check the size guide if you are in between — sizing varies by brand, so it is worth a look.
From cart to your doorstep
≈ 1½ minCheckout is three steps: your shipping address, a price breakdown with shipping and tax shown before you pay, and payment — store credit is applied automatically, and many orders cost you nothing.
Your credit balance
≈ 1 minStore credit is money to spend in your swag store — granted by your company, gifted by a teammate, or topped up yourself. Your wallet shows the balance and every transaction behind it. At checkout credit is applied automatically, and when an order costs more than your balance, credit covers its part and your card covers the rest.
Your profile, addresses & cards
≈ 45 secKeep your shipping address current — orders and gifts use it — and manage your saved card and display currency in one place. Set it once, forget it.
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