Tracking your orders
Using your store · ≈ 53 sec · For your team
Every order you have placed, in one list — tracking links the moment orders ship, one-click receipts, an items tooltip, and a tab for sent gifts. Made on demand means production takes a few days before shipping; that is normal.
What this video covers
- ✓ Why a fresh order has no tracking yet — and when the link appears
- ✓ Getting your tracking link and receipt
- ✓ Checking what an order contained, and following your sent gifts
Transcript +
Every order you’ve placed — in one list.
No tracking yet? That’s normal — on demand means a few days in production before shipping.
The moment it ships, the tracking link lands right here.
Need a receipt? Your invoice is one click away.
Hover any order to see what was in it.
Sent gifts get their own tab — see what’s been claimed.
Typical delivery: under ten days — made near you, not shipped across an ocean.
Next: your profile — addresses, cards, and preferences in one place.
Up next
Your profile, addresses & cards
Keep your shipping address current — orders and gifts use it — and manage your saved card and display currency in one place. Set it once, forget it.
More in “Using your store”
Sign in without a password
≈ 1 minSign in to your swag store with the account you already use at work — Google, Microsoft, or your company SSO — or get a magic link by email. There are no passwords to remember, because none exist.
Finding the right item
≈ 39 secYour store is curated by your company, and everything in it ships near you. Browse by category, search as you type, and filter down to exactly the hoodie you came for.
Colors, sizes & variants
≈ 45 secEvery product page works the same way: pick a color and watch the preview update, pick a size, and check the size guide if you are in between — sizing varies by brand, so it is worth a look.
From cart to your doorstep
≈ 1 minCheckout is three steps: your shipping address, a price breakdown with shipping and tax shown before you pay, and payment — store credit is applied automatically, and many orders cost you nothing.
Your credit balance
≈ 1 minStore credit is money to spend in your swag store — granted by your company, gifted by a teammate, or topped up yourself. Your wallet shows the balance and every transaction behind it. At checkout credit is applied automatically, and when an order costs more than your balance, credit covers its part and your card covers the rest.
Your profile, addresses & cards
≈ 45 secKeep your shipping address current — orders and gifts use it — and manage your saved card and display currency in one place. Set it once, forget it.
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